MEET the Park Place BIS TEAM

We are a team of successful business people with real world, in-the-trenches business experience. Call us 'exceptional problem solvers' or 'process improvement specialists'; we are professionals whose careers have spanned a minimum of 10 to 35+ years with expertise in 25+ industries.  We are passionate about helping other owners/executives get past problems and on to reaching ever higher profit goals. 

Our Focus is YOU

You know who you are... Your business and your problems are unique to you. The way we help is by recognizing that fact and by working with you to develop the type of customized approach that will deliver the results you want. Hire us for an hour long problem identification session or a yearlong project management assignment. We commit to doing whatever it takes to help you reach your goals. 

Specializing in business that:

  • Engage in Non-Manufacturing industries
  • Employ a minimum of 10 employees
  • Earn gross annual revenue in the $1M to $100M range

Our Team:

 
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MARY WILLENBORG
President & Founder

Education:         

  • BA - Anthropology U of Missouri at St. Louis
  • MPA - Master in Public Administration U of Cincinnati

Experience:       

  • 25+ years of regional/executive level management in service industries
  • 13+ years as a consultant
  • Owner/operator in 3 start-up businesses

Industries: Numerous start-ups and new multi-unit operations, B2B service companies, school food service, non-profit, product fundraising, public sector, Senior Services, food service distribution, schools, consulting, parking, technology, e-marketing, SaaS start-ups, online training, healthcare, airports, hospitality, restaurants

Certifications:    

  • Lean Six Sigma Black Belt candidate; coursework/test completed and passed -     certification expected Sept., 2015 upon completion of Black Belt project
  • CTM Competent Communicator certification from Toastmasters International; a non-profit organization developing public speaking and leadership skills through practice and feedback in local clubs since 1924
  • Course for Senior Executives Aileron; a non-profit organization dedicated to unleashing the potential of entrepreneurs through professional business management
  • Certified SCORE Mentor (2014): as a volunteer arm of the SBA, SCORE requires its members to engage in a rigorous training program to obtain certification as a mentor

KIMBERLY EATON
Project Manager

Education:

  • MA Clinical Psychology, Adelphi University, New York

Experience:

  • 10+ years Administrative/Project Management
  • 10+ years Retail Management

Industries: Retail, Social Services, Healthcare - regulatory compliance, audit-readiness, health insurance, home care, practice management

Certifications:

  • Certified Email Marketing Specialist
  • Certified Inbound Marketing Specialist 

KAREN HAGHIGHI
Consultant

Education:     

  • BS Food Science & Nutrition, Longwood University, Virginia

Experience:     

  • 6 years as Director of the Department of Food & Nutrition Services
  • 9 years Business & Industry FS Management
  • 17 years School Food Service Management
  • 11 years Food Service Industry Consultant

Industries: School food service, product development, marketing and communications, account management, menu development, nutrient data analysis, USDA regulations

Certifications and Achievements:   

  • Certified Level 3 School Nutrition Association
  • Credentialed, School Nutrition Specialist (SNS)
  • President, Maryland School Nutrition Services, 2000
  • National Restaurant Association, ServSafe® Instructor

CAROL HEMMER
Consultant

Education:

  • BS Computer Science
  • BA Business Administration

Experience:

  • Software development
  • Database management
  • Geometric modeling
  • Process data analysis
  • Documentation
  • Training
  • Project management
  • Process improvement

Industries: Design engineering, manufacturing, automotive, armed services, document management, SaaS, education


KEVIN HEMMER
General Contractor

Education:    

  • BA Civil Engineering

Experience:

  • 30 + years running his own business as a General Contractor specializing in commercial construction

Industries: Construction of education, retail, manufacturing, and food production facilities, as well as chain restaurants


ABOUT US

Thank you for learning about WHO WE ARE!

Learn about WHAT WE DO 

Learn HOW WE DO IT

Learn WHY PARK PLACE BIS might be right for your business