Who We Are

We are a team of Consultants and Project Managers who utilize our time-tested Process Improvement Methodology to solve the most common and complex problems experienced by businesses like yours. 

 

Mary Willenborg
President & Founder
 

Education

  • BA - Anthropology, University of Missouri at St. Louis

  • MPA - Master in Public Administration University of Cincinnati

Experience

  • 25+ years of regional/executive level management in service industries

  • 13+ years as a consultant

  • Owner/operator in 3 start-up businesses

Industries

Numerous start-ups and new multi-unit operations, B2B service companies, school food service, non-profit, product fundraising, public sector, Senior Services, food service distribution, schools, consulting, parking, technology, e-marketing, SaaS start-ups, online training, healthcare, airports, hospitality, restaurants

Certifications:    

  • CTM Competent Communicator certification from Toastmasters International; a non-profit organization developing public speaking and leadership skills through practice and feedback in local clubs since 1924

  • Course for Senior Executives Aileron; a non-profit organization dedicated to unleashing the potential of entrepreneurs through professional business management

  • Certified SCORE Mentor: as a volunteer arm of the SBA, SCORE requires its members to engage in a rigorous training program to obtain certification as a mentor


Kimberly Eaton
Digital Marketing & Project Manager
 

Education

  • MA - Clinical Psychology, Adelphi University, Derner Institute of Advanced Psychological Studies

Experience

  • 10+ years Administrative/Project Management

  • 10+ years Retail Management

  • 10"+ years Healthcare


Industries

Retail, Social Services, Healthcare - regulatory compliance, audit-readiness, health insurance, home care, practice management


Certifications

  • Certified Email Marketing Specialist

  • Certified Inbound Marketing Specialist 


Carol's Icon.png

Carol Hemmer
Consultant

Education

  • BS Computer Science

  • BA Business Administration

Experience

  • Software development

  • Database management

  • Geometric modeling

  • Process data analysis

  • Training

Industries

Design engineering, manufacturing, automotive, armed services, document management, SaaS, education


Kevin's Icon.png

Kevin Hemmer
General Contractor

Education    

  • BA Civil Engineering


Experience

30 + years running his own business as a General Contractor

  • specializing in commercial construction

Industries

  • Construction of education

  • Retail

  • Manufacturing

  • Food Production Facilities

  • Chain Restaurants


Karen's Icon.png

Karen Haghighi
Consultant
 

Education   

  • BS Food Science

Experience  

  • Business & Industry Food Service Management

  • School Food Service Management

  • Food Service Industry Consultant

Industries

School food service, product development, marketing and communications, account management, menu development, nutrient data analysis, USDA regulations


 
Business Card Image.png