Formally speaking, we help companies and individual managers maximize their potential, working internally within a department or through cross functional teams to listen to the voice of their customer, leading to foundational improvements and significantly better results. 

Informally speaking, we help you solve problems through:  

  • Process Documentation --- write it down to clarify, standardize and encourage accountability
  • Process Improvement --- problem solving the right way with a continuous improvement methodology
  • Process Optimization --- making what is already good even better
  • Key Performance Indications – choose the right measures and the best vehicles for reporting them
  • New Process Start-Up Training--- get the new process off to the best possible start

We perform these services as consultants, mentors, project managers and trainers. 

We strive to provide a very high quality product for an affordable price. We know your money is hard earned and don’t want to spend it needlessly. 

Before we begin working together, we would like for you to know a few things:

  • Costs are based on type of problem we are solving, complexity of the issue and of your organization, as well as the size of the project.
  • The price ranges described on selected services on our website are meant to give you an estimate of what you can expect to pay.
  • We will very clearly define what role we are to play, what results you are expecting and what the total costs are.  We will both sign off on the project before any work begins.
  • Our Payment terms are 1/3 at the start of the project; 1/3 at the mid-point of the project and 1/3 at the end of the project.


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